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Website Hosting, Maintenance and Support

Hosting

Hosting can be often overlooked but in order to get the most out of your sparkling new website, it’s of paramount importance to have the right hosting solution in place. Without the right package in place, your website may suddenly stop working and that can be bad for business.

Lemongrass Media can provide a hosting solution for whatever needs your new website has, why not get in touch with us today to discuss your options further.

Maintenance and Support

Your website is a significant business investment and as such needs to be kept in optimal condition.

Lemongrass Media offer a montly support and maintenance package that will make sure your website not only stays healthy but also means they’re on hand 24/7 to help you out with any problems that may arise.

The support package includes:

  • 24/7 support of the Website (front and back end)
  • Monthly statistical analysis of the Website
  • Nightly back up of entire Website and database
  • Any required on-site visits for training and / or advice
  • Within reason, structural and visual changes to the Website
  • Management of core software upgrades plus plugin compatibility checks
  • Monthly health checks making sure all links, contact forms and default email addresses are working as intended.
  • Work load priority over non-maintenance paying clients.
  • Browser compatibility tests (when new browsers are launched)

Being the nice chaps we are, our service doesn’t stop there. If you have important content to get up on your website, maybe new images, products, blog posts or news articles and you are struggling for time to do it – just give us a call, we’ll be only too happy to help out.

If you would like to discuss either hosting or support for your website, please get in touch for a friendly chat: Website Hosting and Support