Why having an online presence is important in 2020

Based on the mere fact that you’re reading this post, it’s quite obvious that one of the best ways to spread information is through an online presence.

The web reaches a global audience instantly and the associated costs are minimal. Whilst having a physical location is great (although not always practical), an online presence is just as crucial. In some cases, even more so.

An online presence lets customers easily find you

Where do most people go to look for information these days? The library? That might have been the case decades ago but not how things are today.

The answer lies on the Internet, which means that if you want new customers to find your brand, you have to be where they are most likely to search for it.

Whether it be through social media accounts or a dedicated blog on your website, an online presence grants you unsurpassed visibility that simply isn’t available in physical alternatives.

You can take advantage of the many tools available

The Internet is home to countless tools and platforms that let you take your business to even greater heights. These can easily integrate into your operation, allowing you to perform a wide range of functions that are key to your business.

For example, you can use online shopping carts and payment systems to make transactions online. You can also use instant messaging to improve customer service. All of these systems make your business more efficient and your customers will greatly benefit from this.

It can be cheaper than a physical location

For some companies an online operation is actually the most sensible way to conduct business. Investment requirements and barriers to entry are relatively low, allowing business owners to take advantage of the benefits with little risk involved.

While this might not be an option for certain types of businesses, it proves that having an online presence is highly cost-effective and can be a great supplement to a physical location.

Let’s say that you run a high-street shop as an example. You have a new shipment of products in your warehouse that you want to market immediately. However, delivering them to your shop entails added costs in terms of manpower and transportation. Through the Internet, you can display your products with minimal resources and in little time.


As you can see, an online presence provides several benefits that you definitely don’t want to miss out on. If you’re unsure as to how to begin setting one up for your business, you can work with a web design agency to guide you through the basics. That way, you can rest assured that your online presence is able to serve your interests not just now, but also in the long run.

Need help establishing your online presence? We’ve got you covered! We are a web design agency in Hertfordshire and Milton Keynes and we believe that having a great website is the key to establishing a strong online presence. Get in touch with us today to see how we can help.

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