Frequently Asked Questions…
We get asked a lot of questions. Here are the ones that come up most often.
What services does Lemongrass Media offer?
Lemongrass Media is a full-service creative agency based in the UK. We specialise in crafting bespoke websites, developing brand identities and providing reliable hosting solutions. Our core services include:
- Corporate Website Design & Development
- School Website Design & Development
- Branding & Logo Design
- Website Hosting & Maintenance
- Digital Brochure Design
- Custom Graphic Design
How can Lemongrass Media help my business grow?
We help your business or school grow by creating a powerful and professional online presence. A bespoke website designed by us will not only look great but also function flawlessly, helping you attract more customers or engage with your community. By combining modern design with user-friendly functionality we ensure your brand stands out and communicates its message effectively.
How much does a new website cost?
The cost of a new website depends entirely on your specific needs. A simple brochure-style website will cost less than a complex site with custom features like e-commerce or booking systems. We provide a detailed no-obligation quote after our initial consultation, ensuring complete transparency with no hidden fees.
How long does it take to build a website?
Typically, a standard website project takes between 8 to 12 weeks from our initial consultation to the final launch. This timeline can vary depending on the complexity of the design and the speed of feedback and content provision. We will agree on a project timeline with you from the start.
What is the process for creating a new website?
Our process is collaborative and designed to be straightforward for you. It generally follows these steps:
Discovery & Planning: We discuss your goals, audience and requirements.
Design: We create a design concept for your review and feedback.
Development: Once the design is approved our team builds the website.
Content & Review: We add your content and give you a chance to review the live preview.
Launch: After final approval we launch your new website.
Maintain & Support: Here from day 1 for support, advice and assistance – just give us a call!
Do I need to provide my own text and images?
We ask clients to provide the text (copy) for their website as you are the expert on your business. We can however offer guidance on structuring your content for the web. For images you can provide your own high-quality photos or we can help source professional stock imagery that aligns with your brand.
Will my website be mobile-friendly?
Absolutely! Every website we build is fully responsive, meaning it will automatically adapt to look great and function perfectly on all devices including desktops, tablets and smartphones. This is essential for providing a positive user experience and for modern search engine rankings.
Can I manage and edit my own website?
Yes, we design websites with user-friendly content management systems, allowing you to easily update text, images and other content. We do not restrict access or impose any limitations on you (unless we need to for your own safety!). We also provide full training backed up with video tutorials to ensure you feel confident managing your site.
What kind of support do you offer after the website is launched?
We offer ongoing support and maintenance packages to ensure your website remains secure, up to date and performing at its best. This service includes software updates, security monitoring, technical assistance and day to day site edits if you don’t have time, giving you complete peace of mind.
Do you work with clients outside of the UK?
While we are proud of our UK roots and focus on providing exceptional local service, we are happy to work with businesses and organisations internationally. We use video calls and project management tools to ensure seamless communication regardless of location.
Can you help with branding and a logo?
Yes, we can. Our creative team has extensive experience in developing memorable brand identities. Whether you need a completely new brand from scratch or a refresh of your existing logo we can create a visual identity that truly represents your organisation’s values.
If you’re ready to elevate your online presence or have questions about how we can help your organisation, get in touch with Lemongrass Media today. We’re here to provide guidance and tailored solutions – let’s bring your vision to life!
