5 reasons for a strong online presence

Jul 08, 2014

online-reasons

There was a time when not having an online presence did not have a significant impact on your business. Those days have long since passed, and in a big way. Not having an attractive, cohesive website to promote your business and interact with customers will cause you to lose business in more ways than one. We live in a digital age; one where people use the Internet and their web-surfing devices to explore the ins and outs of a company before they ever set foot inside the physical building. More importantly, the Internet has changed the average consumer’s shopping habits. It is common practice for people to purchase goods and services online, and studies show that a healthy chunk of consumers spend more money through the Internet than they do in traditional brick-and-mortar store-fronts.

While having a good website is an essential tool to keep your company afloat, the benefits behind having a strong Internet presence are great enough to grow your business in ways that are simply not possible through traditional means.

The Power of Online Sales

Perhaps the biggest benefit to having an online presence is that you can sell your products to customers while they sit at home in their pajamas. That almost sounds like a quant scenario, but it is representative of a burgeoning consumer trend. Selling your goods and services online not only makes things more convenient for customers to buy something, it also gives provides them with an easy way to do a little window shopping, which could turn into even more business in the long run.

Broaden your Audience

The Internet is a limitless entity that can reach anyone from anywhere and at any time. The sheer scope of outreach that the web has to offer could have a profound effect on your business. A website will expand your potential customer base from beyond your community, thus giving you the opportunity to sell your products to people that are nowhere near your outlying neighborhood.

A Matter of Trust

Having an online presence will allow potential customers to feel more at ease with your company. Websites have become such an essential part of business, a company that does not have one will inadvertently create an air of mistrust and shadiness in the eyes of some consumers. A good website automatically gives your business a reputable foundation; this foundation will foster a sense of trust that potential customers will carry with them as they seek out your goods and services.

A Beacon of Information

The business world is in a constant state of movement. Regardless of how large or small your company is, there is always something new and different going on that your customers need to know about. Your website can act as the central point to share new news and information with your client base. They will no longer have to drop by your store to see the latest product line or to read about the latest service discount. A simple visit to your website will keep them abreast of everything that is going on in your business.

Constant Service

Unlike most traditional storefronts, the Internet never shuts down. A good website will take advantage of the Net’s 24/7 nature by allowing you to provide customer service options around the clock. From building a comprehensive FAQ section to enabling consumers to drop you an e-mail at anytime, there are plenty of ways that you can use your site to create a genuine sense of customer care – a touch that your clientele will certainly appreciate.
It is rapidly getting to the point where conducting business without a solid website is nearly impossible. Not having one could turn your business into a struggling entity very rapidly. On the other hand, having a good website has the potential to expand your business like never before.

If you would like to discuss a web design project with us in more detail, get in touch on 0800 690 6250 or alternatively email us at enquiries@lemongrassmedia.co.uk